Predictive fault reporting and intelligent AI that can now predict component failure on buses are just two of the additional features now offered by the pioneering telemetry system launched by Wrightbus last year.
WB UPTIME 365, which was launched at the ITT Hub show in Farnborough in 2021, was created to provide real-time feedback on performance, maintenance and even CO2 savings.
Capable of working across the bus sector as well as other sectors, WB UPTIME 365 is a single sign-on system that can monitor and improve uptime on new EV and Hydrogen products, as well as new and old diesel products up to 15 years old.
Monitoring over one million data lines each day, the system has already allowed operators to manage and utilise their fleets more efficiently, enabling all Wrightbus models to stay at peak performance for longer, communicating with control rooms at the touch of a button via a staggering 5,000 thresholds and sensors.
But the service has now improved thanks to a host of new features, including Live Energy Dashboards and an innovative machine-learning AI system.
Aiding drivers of both zero-emissions vehicles - the hydrogen-fuelled StreetDeck Hydroliner and battery-powered StreetDeck Electroliner - as well as diesel variants, WB UPTIME 365 aims to keep vehicles on the roads for longer through its revolutionary remote fail-safe intervention technology.
Ian Gillot, MD of Parts and Service at Wrightbus, said it had been a successful first year for UPTIME 365.
“Wrightbus constantly leads the field when it comes to development, and WB UPTIME 365 has been no exception. The system has been constantly improving and evolving over the past 12 months to ensure it delivers the very best data to our customers.
“One of the most exciting developments has been the advancement of the system’s AI functions. Thanks to the large amount of data we’ve collected over the past 12 months, we are in a position to predict component failures before they occur, which will be invaluable to our customers.”
Mr Gillott said more improvements to the system coming later this year included route playback facilities to examine where ‘out of normal’ events happened and why; charge station interaction showing rates of charge and completion in realtime and any charging issues; ticket system integration; and driver monitoring.
“We are now in a position to expand the product out across non-Wrightbus vehicles, including buses, vans and lorries, which is incredibly exciting,” added Mr Gillott.
The AI-based system provides real-time predictive data analysis and can alert operators when a bus needs preventive intervention, saving on maintenance costs. It is backed up by the company’s class-leading support and repair service, on-hand to ensure the smooth running of fleet operations.
Founded in 1946, Wrightbus has been at the forefront of public transport for more than seven decades and is still based in the heart of Ballymena, Northern Ireland.
Rescued from administration by green entrepreneur Jo Bamford in October 2019, the company has since gone from strength to strength, with staff numbers rising from 56 to more than 900.
Output from the Wrightbus factory has doubled in 2022 compared to last year, with zero-emission models making up 70 per cent of all orders this year, compared to just 30 per cent in 2021.